OK. So our opening day- did not go as well as we had hoped, but also did not go as poorly as we expected. We sold out of donuts by 8am. Not a terrible problem to have, true, but- crap, I hate having let people down. I just keep telling myself that we’re still working things out- while we did get to the shop around midnight, there was still quite a bit non-donut-making ends to tie up. In hindsight, naturally, we SHOULD have taken care of some things earlier in the week, I’ll cop to some lethargy on that front. (The heat, man! Out of nowhere- blindsided by near-100 degree temps! Not placing blame, just sayin’)
We’ve made some strategy changes- arriving at the shop earlier (Bryan left around SEVEN- the man wouldn’t sleep if he had his way), buying an extra sheet-pan rack to pull smaller quantities without having to run to the back, getting a ticket rail installed to fulfill larger/dozens by a second party in the back… And my amazing sister, Ms. Shit-Together is helping us in our crusade for a smoother donut experience tomorrow.
People were totally cool when I was melting down as our wifi took five in the middle of a big rush (while I’d like to think it wasn’t pity, I’ll still totally accept it). Even when, at 5am, most of our donuts were still sitting unglazed in the kitchen, you guys rolled with it. And I can’t thank you enough.
That brings me to the word of the day- gratitude. To say I didn’t fully understand the depth of the term until today is putting it lightly. Maybe it’s sleep deprivation, but I’ve just been overwhelmed by how supportive and generally awesome everyone has been so far. It can feel like we’re really far out on a limb here- a couple of twenty-somethings opening our own business in the midst of global economic woes- but your support though our first day has made the impossible seem at least plausible.
I’m so thankful for the enthusiastic folks who cleaned us out this morning, for everyone who’s told a friend, spread the word around the office, and the folks we unintentionally disappointed (it means you give a damn, and that’s important to us); if we’re going to make it, it’s all because of you guys.
I hope that as time goes on and our business starts to level off, we’ll have more time to shoot the breeze, get to know each other, and all that good stuff. Because we didn’t start a business to get crazy-wealthy (I assure you.), we started a business because we wanted to be a part of the community. We wanted to share this thing we do well with people who might enjoy it, and yeah, make a modest living off it.
So here’s to better tomorrows!
PS- Whoever left the drawing of Mr. Butlertron gave us a good laugh after a rough day. Clone High? AWESOME.